In ebay there is no clear way of how to contact a global shipping program representitive . The Programme enables Buyers to obtain parcel processing, international postage, and customs clearance services (the "Services") at checkout. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. Delivery methods from eBay vary depending on where the eBay seller is physically located. Buyer paid and I sent it to the shipping centre in Derby via myHermes (which I have done a lot and not had a problem) Then the buyer contacted me and said ebay had the wrong address and could I send it to this different one? priraut@ebay.com 022-66690339 NOTE: For any issues related to Online Booking / Shipping/ Tracking / Delivery /Claims, firstly you need to contact the respective Logistic Partners I experienced a very slow postage service (1 month from UK to Malta!) Buti can get nothing from the tracking #'s. Sent the item via courier to the Derbyshire centre and know it arrived as the couriers website, Hermes, shows it as delivered. Sold an item to a US buyer which automatically went through the global shipping program. 2. Hi, I sold an item globally and Shipped it on February 12, 2016. The item never turned up with the buyer in the US so he, naturally raises a complaint. I have a substantial issue with eBay's Global Shipping service. A few days later I checked the tracking information via the Royal Mail web site and it … You can then edit the address, select a different address, or add a new address. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. Tip You can also add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay. You can find out more in our article about changing the address on your eBay account. Need help because customer opend a Paypal Protection Item case and now I don't know how to track it. 1. The second payment goes to the global shipping provider to cover the international postage cost and any import charges, if applicable After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page. Hi All I sold an item via the Global Shipping program. eBay notified sellers in the UK that it was adding 16 additional countries to its Global Shipping Program (GSP), bringing the total number of countries to over 100. The Global Shipping Programme (the "Programme") makes certain items ("GSP Item(s)") that you list for sale on eBay.co.uk available to buyers outside of the United Kingdom ("Buyers"). I used Royal Mail Signed For to post it to the Ebay UK Shipping Centre under their Global Shipping Program. Seller urged me to contact the global shipping program several times, but did not provide me with a contact. eBay UK announced it updated its Terms and Conditions for a service offered to sellers. When an item is sold through the GSP program, the seller sends the item to a UK address, and eBay’s GSP partner takes over from there to […] Is there a direct number to call eBay Global Shipping Center? 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